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Enforcement activity during the Covid-19 pandemic – current practice

The vast majority of High Court enforcement visits to residential premises are on hold whilst we are still under lockdown as a result of the Covid-19 pandemic. Our members are following the letter and the spirit of Government guidance at this challenging time.

Our members are able to continue to support UK businesses to collect unpaid debts in a number of ways at the moment. This includes:

- Sending Notices of Enforcement through the post advising people they have an unpaid debt that needs to be dealt with
- Telephoning to discuss matters on the phone
- Visiting commercial premises whilst employing best practice social distancing and hygiene standards

What happens on 24th August 2020

Moving forward, the Government has indicated that all enforcement visits to residential properties will be able to take place from 24 August 2020.

The Association has developed and adopted as best practice a post-lockdown plan called A Flexible and Sympathetic Approach to Enforcementwhich will guide all our members’ activities at all times throughout this period.

As the position changes over the coming weeks, we will issue further updates.

About the High Court Enforcement Officers’ Association  

The High Court Enforcement Officers Association represents members across England and Wales, collecting unpaid debt that is owed to UK businesses.

Formerly known as The Sheriffs Officers Association, it was formed in 1887.  Our continued aim is to represent all its members and to provide a voice to Government.

Today, this role has developed beyond only merely providing a voice of the profession to Government to one that leads the profession as we work with Government to improve and implement changes to current and proposed regulations.

We continue to raise our standards of enforcement through improved training, which includes subjects such as vulnerability and mental health awareness. We guide our members through codes of conduct and current regulation, ensuring that all our members provide not only an effective enforcement service that enables Creditors to recover their Judgments, but also that all parties that are subjected to the enforcement of those Judgments are treated in a fair, ethical and proportionate manner.

Following the introduction of Authorised High Court Enforcement Officers in 2004, the Government has insisted that before authorising any High Court Enforcement Officer, the individual seeking authorisation obtains Associate Membership of this Association.

The Association takes this responsibility seriously and has developed a training programme to ensure that only those persons reaching our very high standards in both knowledge and conduct are admitted as full members. By becoming a member, you agree to adhere to these standards of knowledge and to our code of conduct.

With the introduction of Taking Control of Goods Regulations in April 2014, the enforcement process has become more transparent for all parties. We welcomed the introduction of a more simplified system that rewards early compliance and transparency where fees are concerned.

As you navigate our website, you will discover useful information about High Court Enforcement, including who the Association’s Authorised Officers are, our regulations, code of conduct, and some useful frequently asked questions. Should you feel you need to make a complaint, details of our complaints procedure may be found under the appropriate section.

We hope that you find the information helpful. Please contact us should you need any further clarification or help.

Andrew Wilson
Chair of the High Court Enforcement Officers Association
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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