Our Code of Best Practice and the standards it sets out are hugely important to the High Court Enforcement Officers Association. This builds on the National Standards for Enforcement Agents issued by the Ministry of Justice.
It sets out the levels of professionalism and responsibility that the association expects from High Court Enforcement Officers and their appointed Enforcement Agents.
The Code of Best Practice applies to anyone working on behalf of a High Court Enforcement Officer and is a set of best practice guidelines to be followed when enforcement is being carried out.
It sets out, among other things, how any Enforcement Agent acting on behalf of the High Court Enforcement Officer or indeed the High Court Enforcement Officer, is expected to behave. These include requirements that High Court Enforcement Officers, or their agents:
- produce relevant identification on request;
- act within the law;
- respect confidentiality;
- do not exaggerate the powers they have;
- are professional, calm, dignified and appropriately dressed;
- are firm but fair; and
- do not discriminate.
High Court Enforcement Officers or their agents will never offer violence or aggression when carrying out their duties; neither will they expect to be subjected to violence or aggression, whether physical or verbal.
You can read more by downloading a full copy of the Association’s Code of Best Practice.