If you have any doubts that the Enforcement Agent contacting you isn’t genuine:
- Do not make payment
- Ask the Enforcement Agent for the contact details of the business they represent
- Use our members list to double check the business exists and contact them using the details listed here to ensure the Enforcement Agent is genuine.
Any Enforcement Agent contacting you has an obligation to ensure that they make it clear who they are, why they are calling and the precise details of the writ which they are seeking to enforce. They should clearly be able to quote the court action number, the date of judgment and the court that sealed the writ.
If you still have doubts, you can ask the agent for full details of their Enforcement Agents certificate. You can use the Ministry of Justice’s Register of Enforcement Agents to confirm these details.
Fraudsters can be well informed and very convincing. If you think someone has contacted you pretending to be an Enforcement Agent you should report this to your local Police Station, and/or the National Fraud and Cyber Crime Reporting Centre on their website, or by calling 0300 123 2040.