Ensuring the safety of our members and everyone they engage with in the course of their work is our number one priority. This applies specifically to enforcement in a world where we are living with the ongoing impact of the Covid-19 pandemic, but also to wider issues. We are:
Constantly reviewing and updating our Code of Best Practice to enforcement in a Covid-19 context, which outlines a safe, sustainable and flexible approach to enforcement.
Supporting the Government’s drive to make it mandatory for all enforcement officers to wear body worn video cameras to record all interactions with debtors as they are visited.
Introducing and sharing best practice with all our members, as well as reviewing this in line with any changes to the regulations.
Providing training for our members across all areas of their work.