The High Court Enforcement Officers Association (HCEOA) has launched a new survey as part of its ‘Supporting Court Users’ campaign, which aims to give individuals and businesses in the UK a better chance at recovering their debts.

The survey is open now and will capture the experiences and opinions of court users on the current state of the County Court system, as well as the possibility of allowing High Court Enforcement Officers to recover debts under £600.

You can fill in the survey and give your feedback here.

This new survey follows its ‘Supporting Court Users – A Right to Freedom of Choice’ 2021 report, in which 99% of court users called for a change to the County Court system.

Since the report was published, the HCOEA Board has been engaging with government about giving court users greater freedom of choice by allowing HCEOs to enforce regulated judgments under £600.

It is proposing the fees that HCEOs charge for collecting debts under £600 should match the non-High Court fee scale for debts of the same amount – they would be 100% in line with the current system.

Alan J. Smith, Chair of the HCEOA, said:  “We’ve had a fantastic response from court users and government to our Supporting Court Users report and are looking to build on our case for change with our new survey. We’re hopeful that, as a profession, we can use the collective feedback and evidence provided by court users to continue to campaign for this change with the Ministry of Justice.“

For more information please visit: https://www.hceoa.org.uk/campaigns/supporting-court-users.

Choose a High Court Enforcement Officer

Browse our members' list or search for a High Court Enforcement Officer

Latest News

HCEOA calls on new government ministers to act on enforcement funding after 4 July as election campaign hots up

HCEOA calls on new government ministers to act on enforcement funding after 4 July as election campaign hots up

The High Court Enforcement Officers Association (HCEOA) is calling on incoming government ministers to ensure the enforcement system in England and Wales is properly funded so that it remains fair... Read more
High Court Enforcement Officers Association shares expertise at Viet Nam conference on asset recovery and enforcement efficiency

High Court Enforcement Officers Association shares expertise at Viet Nam conference on asset recovery and enforcement efficiency

Delegates from the High Court Enforcement Officers Association (HCEOA) were invited to Viet Nam to share their expertise as key speakers in a conference on enforcement. Read more
HCEOA is observing International Fraud Awareness Week

HCEOA is observing International Fraud Awareness Week

The High Court Enforcement Officers Association (HCEOA) is backing International Fraud Awareness Week and urging anyone who thinks they have been contacted by someone pretending to be a High Court... Read more

hceoa logo footer