Most procedures that our members follow are prescribed by government in law, and enforcement can often be a complex and confusing world for people – whether debtors or creditors, who are not familiar with the details of the legislation in this area.

We’re looking at how we can make things simpler for creditors and debtors to understand and working with the Government and other partners to try and bring more clarity to the legislation and guidance in areas like:

  • Fees and enforcement stages – these are set down in law and our members follow these stages very closely throughout their work. We publish these fees and charges and enforcement stages clearly on our website and the vast majority of our members do the same. They are quite complex, but we are committed to making them as clear and transparent as possible.
  • VAT on fees – we believe that VAT on enforcement fees should be zero rated, meaning there is no additional VAT bill to be paid by debtors or creditors. We will continue to campaign for a new, zero rating to be introduced.
  • Using plain English to engage with stakeholders, such as creditors, the people who are owed money and debtors, the people who owe money. Using legal terminology is often essential for our members because they have to refer to specific legislation and guidance. However, we are committed to making our work as simple as possible for everyone to understand.
  • Engaging with government and other enforcement agencies to maximise consistency and clarity.

High Court enforcement activity is being undertaken in an appropriate, flexible and sensitive manner that reflects the challenges we are all facing as a result of the ongoing Covid-19 pandemic.

The Association has developed a best practice Covid-19 plan.

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Latest News

High Court Enforcement Officers Association welcomes VAT on fees clarity from Ministry of Justice

High Court Enforcement Officers Association welcomes VAT on fees clarity from Ministry of Justice

The High Court Enforcement Officers Association (HCEOA) has welcomed this week’s publication of a new Ministry of Justice guidance document entitled VAT on High Court Enforcement Officer...
New survey and report shows court users calling for greater freedom of choice after huge County Court delays

New survey and report shows court users calling for greater freedom of choice after huge County Court delays

A new survey of court users has found that almost 99% support a greater freedom of choice – enabling them to use a High Court enforcement route – when recovering outstanding... Read more
High Court Enforcement Officers Association supports the creation of a new enforcement oversight body

High Court Enforcement Officers Association supports the creation of a new enforcement oversight body

The High Court Enforcement Officers Association is backing the creation of a new enforcement oversight body proposed by the Centre for Social Justice (CSJ). In a new report entitled... Read more

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