The purpose of this website is to answer some of the questions you might have. It explains:
High Court Enforcement Officers belong to a group of Enforcement Agents who have agreed to act in accordance with the National Standards for Enforcement Agents issued by the formal or Chancellor’s Department now called the Ministry of Justice. These are a set of best practice guidelines to be followed when enforcement is being carried out. They set out, among other things, how an Enforcement Agent (the High Court Enforcement Officer in this case), is expected to behave. They also include requirements that High Court Enforcement Officers:
- Produce relevant identification on request
- Act within the law
- Respect confidentiality
- Do not exaggerate the powers they have
- Are professional, calm, dignified and appropriately dressed
- Are firm but fair; and
- Do not discriminate
High Court Enforcement Officers will never offer violence or aggression when carrying out their duties; neither will they expect to be subjected to violence or aggression. Any assault on a High Court Enforcement Officer may lead to a criminal penalty of a fine or imprisonment.
The National Standards for Enforcement Agents are available by clicking on the link here and have been incorporated into the Code of Conduct for High Court Enforcement Officers which is also set out on this website.
How is the High Court Enforcement Officer given the authority to collect money?
When a Creditor:
- Obtains a court order against you for the payment of money (a “judgment”); and you do not pay;
That Creditor can ask the High Court to issue a Writ of Execution ("Writ of Fieri Facias”). The Writ is addressed to an Authorised High Court Enforcement Officer. It asks the Authorised High Court Enforcement Officer who will be named on the Writ to enforce the judgment. The Writ is the Authorised High Court Enforcement Officer’s authority to “execute” the Writ by either:
- Collecting the money owed from you; or
- Taking (“impounding”) sufficient of your goods to be sold to auction to raise what is owed.
It is important to appreciate that the main aim of all High Court Enforcement Officers is to collect the money owed, not to deprive you of possession and use of your goods. They will try, so far as it is possible, to protect both your interest and those of your Creditor. They can help and advise you best if you are honest about your circumstances from the outset.
How can I pay?
You can pay the High Court Enforcement Officer by a number of methods. He or she will explain to you how they would like payment to be made. Make sure that when making payment the High Court Enforcement Officer’s reference number for the case is noted in any paperwork.
Is the judgment against me registered?
If the judgment against you was obtained in either the County Court or the High Court it will be registered with Registry Trust. Once listed that entry remains for a period of six years on the register. The fact that you have a judgment registered against you may make it difficult for you to obtain credit. Banks, building societies and other lenders search the information held by the registry before deciding whether to grant a loan.
Once you have paid the judgment in full you can apply to have the entry against you marked as “satisfied”. This will be an indication to anyone making a search that although you have owed money you have since paid it. Details of how to have the registration mark satisfied can be obtained by clicking on the link below. You should also make enquiries at Registry Trust who will be able to help you. Any application to have the judgment marked as satisfied must be made to the County Court that last dealt with your case.
What judgments can the High Court Enforcement Officer execute?
The High Court Enforcement Officer can execute:
- Any High Court Judgment or;
- Any County Court Judgment where the amount to be enforced is £600 or more and the original claim did not arise from the Consumer Credit Agreement.
How can a County Court Judgment be enforced by a High Court Enforcement Officer?
If the judgment was obtained in a County Court it can be transferred to the High Court and registered as a High Court Judgment. The High Court Enforcement Officer can then enforce it. All High Court Judgments attract interest from the date of judgment or transfer from the County Court to the High Court until they are paid in full. Interest is added to the debt on a daily basis and it follows that the sooner you pay the judgment the less interest you will pay.
Who will pay the High Court Enforcement Officer’s costs of doing this work?
You will. The High Court Enforcement Officer’s fees will be added to the amount you already owe. They will be collected by the High Court Enforcement Officer at the same time as the amount that is owed on the judgment and the interest on it.
The fees charged are set out in The High Court Enforcement Officer’s Regulations 2004. This is a list of charges approved by parliament to reflect the amount of work the High Court Enforcement Officers have to do to collect payment. If for example, the High Court Enforcement Officer has to call on you more than once, or has to remove goods for sale, the fees you will have to pay will increase accordingly. The sooner you pay the judgment and the High Court Enforcement Officer’s fees the less the total fees and interest will be.
If you want to know more about how fees are calculated you should ring the High Court Enforcement Officer who is responsible for enforcing the judgment.
What should I do if I do not agree the fees?
If you do not agree the fees charged you can apply to the court for the court fees to be assessed. However you must consider carefully the amount of costs being awarded against you if the court decides the fee charged are fair and reasonable. It will be better to pay the High Court Enforcement Officer as soon as possible in order to prevent further unnecessary fees being charged.
Are there any goods which the High Court Enforcement Officer cannot take to be sold?
Yes there are. You and your family cannot be deprived of all your goods and particularly those you need to be able to live and work on a daily basis. The law says that a High Court Enforcement Officer cannot take:
- Vehicles and other goods subject to hire purchase or rental agreements
- Tools, books, vehicles and other items of equipment that are necessary for your personal use in connection with your employment, business or vocation
- Clothing, bedding, furniture and other items of equipment that are necessary for satisfying the basic domestic needs of you or your family
- Goods belonging to someone other than yourself, commonly called “the Third Party”
What should I do if any of my goods fall into the above categories?
The High Court Enforcement Officer will ask you, or any third party claiming to own goods at your property, to produce the relevant agreement(s) or evidence of ownership, where this is appropriate. Any claim to ownership by a third party, may lead to a court hearing at which a Judge will decide who owns the goods. These are called “interpleader proceedings”. They can be very costly for the losing party and claims to goods should not be made lightly.
A third party must say, specifically, that they own the goods and support that claim with evidence of ownership.
If goods fall into the category of items which are necessary to meet basic living needs or which are tools of trade then independent legal advice should be taken immediately that the High Court Enforcement Officer has attended as the court rules provide that such issues must be dealt with within a strict time limit. Again a hearing will be haerd before a Judge who will decide whether the goods fall into the category as claimed.
What will happen if I cannot pay the debt immediately?
The High Court Enforcement Officer will try to come to an agreement with you about when payment is to be made. At the same time, the High Court Enforcement Officer will identify a list, (an inventory), of any of your goods that might be sold if the debt is not paid. This process is called “levying”. There are two reasons why this is done:
- It allows you to retain and use the goods while you raise the money and, if you pay, will mean you do not have to pay the High Court Enforcement Officer’s fees of taking the goods for sale; and
- It protects your Creditor’s interest in the event you are unable to find the money to pay all of the debt. The goods can still be taken and sold as necessary. Whenever the High Court Enforcement Officer levies on goods you will be asked to sign an agreement called a “Walking Possession Agreement”. This is your undertaking not to remove or dispose of any of the goods listed in the inventory until payment has been made in full. It is a serious offence to ignore your undertaking it can lead to a fine or your imprisonment.
If you can only offer payment by instalments over a period of time, the High Court Enforcement Officer will have to contact the Creditor to ask if the terms you are offering are acceptable. You will normally be asked to pay an amount on account as a sign of your intention to pay. If the Creditor does agree to your terms, you must pay, on time, as agreed. Remember, an agreement to pay by instalment does not prevent the Writ being reactivated immediately if you do not keep the arrangements. If you are going to fall down on the arrangement you should contact the High Court Enforcement Officer responsible for the enforcement of the Writ as soon as possible.
Is it true the law allows a High Court Enforcement Officer to break into properties to take goods?
Yes it is. But the circumstances when this can be done are limited. Goods may well be taken where the following apply for example:
- Where someone has signed a Walking Possession Agreement, has failed to pay, and refuses access for the goods listed in the inventory to be removed to the sale room.
What do I do if I want to complain about a High Court Enforcement Officer’s actions?
We would encourage you to think carefully before complaining. Remember that the High Court Enforcement Officer is acting on the instructions of the court and the Creditor. If, for example, you think you do not owe the money being claimed, or you are upset because your offer of payment by instalments has been turned down, this is not the High Court Enforcement Officer’s fault. These are matters which you have to sort out with the Creditor either by direct contact or through applications to the appropriate court.
If you still wish to continue with your complaint you must follow the High Court Enforcement Officer’s complaints procedure which is set out elsewhere on this website.
More Information Which May Help You
There are plenty of links on the internet to help you if you have wide ranging problems involving your financial position which may have left you in debt or at risk of leaving your home.
Click on any of the resources below which may signpost you to more help and advice from independent legal advisors
Dealing With Debt – from the Community Legal Service website
Losing Your Home – from the Community Legal Service website
Visit the Credit Action website for advice on how to manage your finance – www.creditaction.org.uk/debt-advice.html
Or speak to an advisor at The National Debt Helpline at www.nationaldebtline.co.uk
Or as an alternative use the services provided by the Consumer Credit Counselling Service which is a registered charity offering free, confidential advice and support to anyone who is worried about debt – visit their site at www.cccs.co.uk
If you want us to add links to our site to offer people in debt more resources please use our enquiries page and we will add more resources to this area of our website.